Princess Cruises
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Cruise with a more honest company than Princess!
We did a cruise with this company back in 2017-indie passage Alaska and we loved it.Booked another through them-Western Australia late 2019 and yes Covid hit the worls and our cruise was cancelled. This company gave us 2 options early 2020.A Option 1-full refund plus 25% extra cruise credit or Option 2-175% cruise credit.I went for option 2 but 4 months later changed my mind and wanted a full refund.Well now in 2024 I finally got some of my money back from them.$799.00 AUD X2 BUT this wasn't what we paid.We paid $2016.They paid us back for the cruise but have charged us for transfers,port fees and taxes on a cruise that never happened/so why not a full refund?My friends had booked cruises with another company Royal Caribean and they recieved full refunds at the time.I have been begging,threatening,pleading with Princess for years just to get my money back.Don't trust this company.There are better cruise companies to deal with.We will never use them again.4 years people.