Anglian Water
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New home, rusty water
Moved into our new home. The water was full of rust. Ruined grouting and wetwall. I phoned them and was told to claim off our insurance. We did get it off the wetwall but it came back a few months later. Brown rusty stripes running down the wall. I phoned customer service and talked with "water scientist ". She said its anglian waters old rusty pipework. 7 years of complaining about the water. The problem is intermittent. If you leave water in any fabric it dries rusty. Ruined clothes and towels. I've now had the final response, NOTHING is going to be done. No programme to renew pipes and no compensation. Terrible company. What on earth am I paying for?