HSS ProService
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Let down is an understatement..
Let down is an understatement... rang HSS Hire (birmingham office I believe), I have a large event which we require cooling. All sounded positive, yes we have loads of industrial Air Con Units, how many do you need.... We agreed a number and I paid for the weeks hire. Yes will have them there for 9am on the day; no problems. Day of large event; nothing turned up, trying to get an update is impossible. Flooring company managed to turn up, IT company turned up, chair company managed to up...but no Air Con. Extremely let down, with no explanation... shocking way to treat your customers I've asked to speak with a line manager, asked for the complaints procedure...got no where. I'd like someone from HSS Hire to contact me to discuss my refund and for me to give them real feedback.