GA
Gate 1 Travel
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Good experience with tour company
A tour by Gate 1 Travel called Discover Northern France that was booked for March 2024 was cancelled because of a lack of enough reservations to make this tour viable. A Customer Resolution Specialist for Gate 1, Donna Young, notified me that I could get a refund, Gate 1 travel credit, or book this tour later in the year at no additional cost. I chose to book this tour later in the year. Donna did an excellent job of offering me alternative dates and I chose a date in the fall 2024. I wish to thank Gate 1 for the options offered to me and to Donna for the superb job in booking an alternative tour date.