Titanic Hotels
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Titanic Lara Beach, Turkey Poor customer service
Staff in this resort were atrocious. They have trouble understanding English, and only smile when tipped. The hotel prices are expensive and on top of that they expect you to tip. For a 5 star hotel to have tip boxes around every corner is utterly embarrassing. Reason for the 2 star is due to customer service, the reception staff were extremely rude wouldn’t smile and were rushing to check us in. When going for our food we would wait around the tables for about 15-20 mins until someone would ask us for drinks. After approaching they seemed to be annoyed. However, after taking my wallet out they’re mood starts to change, we customer do notice these things, definetly don’t deserve tips after that. Don’t recommend this hotel for either families or couples. I would recommend Delphin BE resort and Limak Lara you would love it there. Ps in my opinion this hotel is not family friendly. They have poor entertainment and during off and peak times the hotel has majority of football players staying there for training. This can either make or break your holiday. For example, in our lobby the team were performing they’re stretches. Also kicking the ball around the lobby.