Alliant Credit Union
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No record of account
My accounts with Alliant were arbitrarily closed in 2021, no explanation given. Sadly this is problem I know a lot of other longstanding customers have encountered. This week I called them to ask for statements from 2020 and they told me there was no record of the account so it "must have been purged". This is a breach of US financial regulations, which require institutions to keep account records for 5 years. The terrible service continues years later ...