Sara

Sara

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1 out of 5 stars
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Reviews by Sara

Samsungtradeinoffer logo

Samsungtradeinoffer

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1 out of 5 stars

Would give no stars for this…

Would give no stars for this experience. Husband bought me a watch for Xmas and traded in my watch. The trade in price he was given was around the £70 mark. I returned the new watch in the new year so I could get the bigger one. He emailed Samsung trade in to explain the refund, sent the refund credit note and they said its already been recycled and offered £10. I'm so confused and appalled that they think this is acceptable. This is in no way a seamless service. Why recycled within the return time frame? Really disgusting and sly and no shame about offering £10.