DI
Dino Decking
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Take orders for stock they don't have.
Ordered on Thursday for delivery on Tuesday. Delivery arrived without side rails, so was useless. I refused the order and the Sales dept. said rails would arrive in 2 days. 7 days later they still don't have the item and say "It should be there by the week-end and they will then arrange delivery". Even if this happened it would be 2 weeks after the original date and the contractors have other work scheduled so I had to cancel the order. Why accept the order when you know you don't have the product and have no real idea when they will arrive?? This company offers £75 to remove a Trustpilot review - I'll be a millionaire by Christmas with their service!!!