PR
Princess Cruises
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Booked a cruise package through…
Booked a cruise package through Princess including flights. Our return flight was cancelled the evening before we were due to return and Princess told us to sort it out ourselves with the airline at the airport. We’re not interested in helping at all or getting us to the airport.Our debark excursion was cancelled because of the flight issue and they refused to refund the cost. In addition, after agreeing my bill they added $300 after leaving the ship. Customer services are a joke, emails are being ignored and it looks like I will have to use Section 75 credit card protection to get my money back. Will never use the Carnival brand again.