JUCY Rentals
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Worst Car I have ever driven!
Drove worst car ever, geuninely thought it would brake down on the way. The following is what I sent to the feedback team and I received ~$170 back. Never hire a camper with Jucy. "I can not believe that someone has the audacity to hire our that vehicle, let alone at the rate! That van was built in 2003 and had over 400,000kms on it! It would be cheaper to buy that car and the camping equipment than hire it out from you. We spent ~$1000 on that vehicle for a week and based on what we received it was worth ~$400 max. And the fact that you charge insurance on it is basically criminal. You say our liability is up to $5,000, when it would be cheaper for you to buy a new car. If someone were to have any sort of crash in it, they would be doing you a favour, as it is most likely worth more written off, than it would cost to fix it. I doubt they even make spare parts for that vehicle any more. I was expecting a vehicle from 2014-2017 due to your advertisement on interior fit out, not 2003. At no point while booking the did it state that the age of the vehicle would be more that that. As soon as I saw the age of the vehicle I had immediate safety concerns. No one should be hiring out a car that is over 10 years old without making it clear to the driver the age of the vehicle, let alone 20! To add to it, the seat belts don't snap back so if anyone were to have an accident Jucy would be liable. The condition of the vehicle and the no notice is disgraceful and embarrassing. Getting past the age and safety concerns, the vehicle itself was in a horrible condition. Some of the issues were as follows: - There was weird noise coming from back when driving, sounded like a belt is about to snap - Something smelt like it was burning (that shouldnt be) when engine is running - Android auto doesnt connect half the time - Drivers side rear door gets stuck and sometimes autolocks its self - Passenger side rear door gets stuck - Bed doesnt fold out properly - Curtains are missing half there connection studs and are ripped - Engine makes weird rattling noise - Ventilation ducts broken - Drivers side door doesn't stay open - Rain leaks into the vehicle from the roof - Heater doesn't work - Passenger door rattles - Multiple lights blown (Need high beam on to drive at night safely) Jucy needs to remove that car from its fleet and set expectations while booking. Cutting the charge for hire in half (at minimum) should also be on the radar."