Sam

Sam

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1 out of 5 stars
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Reviews by Sam

EC

Economy Energy

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1 out of 5 stars

Clearly a fraudulent and devious company - beware

Having gone through Ombudsman proceedings against them - still no closer to closing account (from 7 months ago) Economy Energy have claimed to have produced final corrected bills - they sent the Ombudsman the same original bills they agreed were wrong and the whole reason for going to the Ombudsman. These bills also containing fictional meter readings (it seems we are not the only ones this has happened to). EE also claimed to have paid the money in compensation required by the Ombudsman. However on closer inspection although they refunded that amount - EE also minus-ed that amount from the total payments they had received from us. Effectively meaning they gave us nothing... So even after having taken them through the Ombudsman and EE claiming to have resolved the issue - they have not, and they are continuing to use devious tactics to avoid doing so.