Tang Wai yin

Tang Wai yin

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1 out of 5 stars
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Reviews by Tang Wai yin

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Delche Gaming

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1 out of 5 stars

Opened and Damaged Switch 2 – Poor Packaging, Poor Support

I ordered a Nintendo Switch 2 from Delche Gaming, and when the parcel arrived, I was shocked. The outer packaging was damaged, and the Switch 2 box was already opened. The tape was cut, and it clearly looked like someone had tampered with it before it reached me. This is unacceptable for a product sold as new. I emailed them multiple times. They replied only twice, but their responses didn’t admit any fault. Instead, they just tried to justify the situation, as if it was normal. No real apology, no explanation, no proper solution. This entire experience was frustrating and disappointing. I won’t be buying from Delche Gaming again, and I would strongly advise others to be cautious.