White Stores - The Outdoor Living Store
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We bought an Apollo parasol two years…
We bought an Apollo parasol two years ago and although we’ve looked after it, (storing it away in winter and using a cover the rest of the time) the parasol has broken off at the base. We contacted white stores and sent photos saying we deemed this a manufacturing fault they say it’s outside the years guarantee. Thankfully no one was underneath at the time as it could have caused serious injury. They have offered us a 15% discount on a new one but I think this is very poor customer service