Towergate Insurance
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Refund Policy is a joke
I had a 1-year policy with them and paid the whole year's amount. The duration is not over yet, and I had asked for a refund 2 months ago. Till now, I haven't been refunded and have been told "It doesn't show up in our monthly statement and blah blah....". They told me that each month, when the monthly statements come, my refund would be shown and I would be refunded. I asked them after 1st month, and got told it is not shown in the statement. I asked them again in the 2nd month, and got told the same thing.