Mitsis Hotels
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1 star
I am very sorry to say, after spending thousands of hard earned cash on our family holiday to the Mitsis Rodos Village Hotel in Kiotari, Rhodes, we were completely let down by the terrible service and lack of organisation of this hotel. A supposed 5* complex with abysmal service. Rude and arrogant bar staff and hotel management. Every little thing seemed to be a hassle for them, from the ‘rolling of eyes’ to the short tempered manner of most (not all) the bar staff, with exception of a few. The only aspect of this hotel which was 5*, was some of the food in the fine dinning restaurants, one or two of the bar staff (especially the big chap on the night bar with the beard and tattoos!!) and the ANIMATION TEAM. They were fantastic! We did complain, however, all we were met with was excuses. All in all, what a waste of our HARD earned cash. I doubt we will ever visit a hotel in the Mitsis chain ever again based on this experience! Good luck, but I would AVOiD to save disappointment!