OFFCUTS Shoes
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Appalling customer services
Office Offcuts have dreadful customer services. Before buying the shoes, make sure they are a brand you know fit you well so before you buy them you will know that you won't need to return them. Do not buy Office offcuts own brand because the sizes are not correct. Office offcuts own brand shoes are cheap and nasty, and avoid at all costs. If the shoes don't fit, then customer services will make you pay £3.99 delivery fee, a further £2.50 yodel returns, and then they will make up a fake reason for keeping the shoes without giving a refund. I have been shopping with them for many years because their prices of their shoes are so good, but buyer beware, only order if you know you will be keeping the shoes, make sure you pay by Paypal, and DON'T even attempt to contact customer services because I can't even begin to describe how appalling their customer services are. The staff should be ashamed to even admit they work there.