British Heart Foundation Furniture & Electrical Stores
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Appalling pick up - looking for reasons not to collect
I arranged a pick up of mums furniture the day that the keys were being handed back to the council. The guys that came to pick it up said no to so many things . First the bed needed to be dismantled to get out (I took the matters off and turned it on its side and it got through the door)so they had to take it. Next the backs of the shelves were slightly adrift so they couldn’t take it- I had a camping mallet and 30 seconds later hey presto all fixed. Next they refused to take the mattress as it wasn’t spotless (small water stain) and they refused the 2 year old cream leather sofa bed due to cracked leather (not cracked, just standard leather creases)- they looked fir any reason not to take things. So now these items don’t have a home and I’ve had to leave in the flat and mum will be charged for their disposal. Thank you very much BHF. It’s stressful enough moving mum into a home without this