Sarah Jo

Sarah Jo

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1
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1 out of 5 stars
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Reviews by Sarah Jo

EC

ECO ENERGY SERVICES LTD.

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1 out of 5 stars

Dubious Representatives

They turned up to perform a survey for my I'll, very elderly mother who currently has a broken boiler and therefore, no heating in the house. She is in receipt of pension credit, disabled with specific illnesses. They carried out the survey and insisted that the kitchen was an extension but it is a conversion within the original property. She has been told she is not eligible for the grant as her home is considered energy efficient. Double glazed, insulated and has a condenser boiler. How can a home be energy efficient if the boiler is broken and cannot be repaired because the parts for the boiler are no longer obtainable. It is between 7 and 15 years old. I have researched this and from what I have read She is eligible and meets all the criteria. So thanks to having to wait for them to come and do the survey and wait for the reply my mum is still without heat in her home and we are having to start again. Would not recommend this company. The representative who turned up at the property also introduced himself as Ali Boiler. VERY PROFESSIONAL. I think NOT. He was more interested in getting us to refer others for surveys. Very dubious company