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Samantha Szemerey

Samantha Szemerey

Member since Invalid Date
2
Reviews
2.5
2.5 out of 5 stars
Average rating

Reviews by Samantha Szemerey

ZOEVA Cosmetics logo

ZOEVA Cosmetics

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4 out of 5 stars
Jan 24, 2026

Love the eyeliners but colors don't look the same when bought

Love the eyeliners. I would suggest that Zoeva makes a section per eye colour and eventually per skin tone to advise on colors that make your eyes pop. The only comment is that some of the colors in real life all though beautiful don't match what you see on the website. I tested in several types of lighting. Aubergine was much darker with no sparkle in real life. Disappointed with that one. But Ice blue was amazing. The pencil sharpener is very cheap. The metallic Aegean and Aurora eyeliners are beautiful in real life but the colors are not like on the website. However they are easy to apply and still beautiful.

Roha Home logo

Roha Home

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1 out of 5 stars
Apr 30, 2024

Customer service needs improvement

Ordered begin April. On the website it says delivery between 4 to 5 working days. Once ordered you get a mail confirming your "Pre-Order". No definition as to what this means. Two weeks later no delivery confirmation so e-mail them. Here they reply quickly refering that I have a "Pre-Order" and delivery is due in the 3rd week of April. 30/04 no updates. No delivery received. I read complaints from several people that they wait a long time for their orders (sometimes months) online. Apparently there is a massive stock issue... E-mail again. They offer me a refund that was on my account on 03/05. If only their delivery was as promised initially on their website or as fast as their refunds. Definitely need to improve on customer service. *mention stock issues on website would be a good start. *give a clear definition of a "pre-order" and expectations *update the delivery terms on website until stock issue is solved *proactively contact customers informing of delays instead of having the customer wait with no information, or wait for the customer to complain.