RA
Rochan A
4Reviews
3.0
Reviews by Rochan A
Helaas het pakketje niet ontvangen
Helaas het pakketje niet ontvangen
Good garden centre
Absolutely horrendous customer support…
Absolutely horrendous customer support and service. A refrigerator I ordered started malfunctioning 2 weeks after use. Service refuses to properly diagnose the problem and provides unrelated fixed for serious issues. The refrigerator stopped cooling and the freezer freezes up (which a frost free model is not supposed to do). Service technician are incompetent, and won't hesitate to blame it on a random component completely unrelated to the problems I face. It's not just one issue with the fridge, there are multiple, with the Frost fan not working, the heater unit failing among a few, but the service center says "Well replace the main board and that's pretty much it". They refuse to even consider replacement not diagnose the actual issue and expect the customer to just use it till it works. Appalling customer rep behaviour, incompetent technicians, and a showroom that refuses to take responsibility. Never buying from LG ever again.
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