delivery.com
View company profile →
Thieves and Liars
I will never order using this platform again. I placed my order for a 750ml of Baileys Irish Cream. Unfortunately for me, I received it with the cap broken and what appeared to be a sticky and used bottle. So I then sent an email to their support. They responded back asking me to send a picture of the bottle and of course did. I then received an email stating that the merchant said that the bottles aren’t twist tops which everyone who has ever opened a bottle of Bailey’s knows they all come with a twist top. As a result they claimed they would not be refunding me. There was no accountability taken and they basically believed the merchant and the driver as if they couldn’t be lying. That merchant lost all credibility when they claimed the bottle wasn’t a twist off which clearly is a lie. I have reported delivery.com to the BBB and will be disputing the charge.