Beacon Medical Group
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Appalling service
I waited 10 days to be contacted via phone after filling out an e-consult for my daughter. But I didn't receive a phone call. I got a text message instead which said I should see a pharmacist; I clearly stated in my e-consult that we had been seeing our pharmacist for 3 months and the pharmacist told us that my daughter needs to see a doctor as her condition was getting worse. Or course, you can not reply to the text message, so I phoned the surgery. After 25 minutes on hold and only getting to 10th in the queue, I gave up.