General & Medical
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A very good health insurance provider
I moved to General & Medical after being with BUPA for over 10 years, and I have been very pleased with the customer care/ promptness of response and general efficiency. Although I was hesitant in the beginning, mainly due to BUPA being more well-known - so far my experience has been very positive! The only issue I encountered was related to a claim I did in the first few months after joining, when the process for approving the consultation was very long, with many, unnecessary questions. However, once the first 6 months was over, the process ran more smoothly and efficiently.