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It's all on you
Communication from the company is great. They will reach out to you and check on you they'll also respond to emails promptly. There are classes offered and the teacher that I had was great. Whether you should pay for the courses which was £4k for me for a Cyber Security pathway is really relative. I'm glad I did. I needed to do this for me. It's a lot of money and despite the online classes I personally would have preferred a more community based class but tbh I'm not sure how feasible that would be. There are pros and cons to everything. For me the con was not getting to know my classmates and feel that energy you feel when in an in person environment. Not having that pretty much solidifes this as a self study programme. I didn't have a lot of confidence in my ability to self study and stay motivated so actually paying for it and having the company there in some way holding you accountable is actually a pro in the end. Because now I know that I CAN self study. So the crucial thing is finances. I paid around 4k and purely self studying that would have cost just over 1k. On the surface it seems like there's no comparison. There are however unlimited exam repeats as I understand and you also have access to Percipio which is the best resource and is pretty much priceless. Regarding the retakes, just bear in mind, they aren't stupid. There are landmarks that you have to reach before they issue your exam voucher. These landmarks mean that (I reckon) the chance of you needing to do a retake is pretty low. Less retakes is good for everyone involved.