HSS ProService
Read all reviews for HSS ProService →
Equipment not fit for purpose & appalling service
I hired an air con unit 20.06.25, it was delivered with no instructions and the duct pipe was too big for the machine, I tried calling the depot to get a new pipe but but no one answers the phone, I left voicemails but no returned my call, I sent a number of emails to pro@hss, but all ignored! Finally got to speak to someone as I pressed the option for new hire, explained the machine doesn't have the correct pipe and that I want it collected and a refund of my money. When the HSS guy collected the machine he said, this happens all the time, I paid £60.00 for the hire and received a refund of 60 pence. I have called 3 times today as I still have no response to my emails on 02.07.25, and still got any further. I will now be looking into doing a claim through the small claims court to get my money back. I have no problem paying for items that work, this never worked as you didn't supply the correct parts.