SC
Schumacher Cargo Logistics
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Very bad customer service and communication
Our shipment docked in New York 5 weeks ago. The container has still not been offloaded and delivery has been dragged out for weeks now. There is still no indication of when we will receive our goods. Information provided by our agent has either been incorrect or unsatisfactory. In the meantime we are expected to pay demurrage /storage fees for the inefficiency of your operation.