LifeStance Health
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I had a tele-health with a counselor…
I had a tele-health with a counselor which is no co-payment with my insurance. Well Lifestance health charge me $60 for in person visit, which it’s a lie. I emailed them several times to refund my money,no response about returning my money back. They didn’t tell me that they will charge me for in person service instead of tele- health services. If I would have known that I would have cancel that appointment. I feel if I wanted a in person services I would have requested that.I requested a tele- health appointment only.So don’t charge me for something that I didn’t received. The counselor didn’t follow through sending my helpful information at all. I would not recommend this service. I am very unhappy with this company.