EC
eCapital Freight Factoring
View company profile →
Unprofessional business practices
Unprofessional business practices, poor customer service, and refusal to honor my contract termination request. I signed up with Ecapital in 2022 and reached out on Nov 28, 2023, to terminate my contract before its January renewal. They failed to follow up with instructions for termination or how to pay the $750 buyout fee (yes...$750 just to leave). Since then, I’ve called and sent them a written cancellation notice to their contracting team, but they have not responded. Without my letter of release, other companies cannot pay me directly. What kind of company makes it this difficult to leave? This is completely absurd and unacceptable. Please just give me my release letter.