Princess Cruises
Read all reviews for Princess Cruises →
Definite Lack Of Staff
Went on a short 4 night trip from Southampton on 15/4 and the bar and room service was absolutely shocking. WAY understaffed, we often had to wait well over 30 minutes for our drinks order to arrive - if it ever did - which is not what you want when you have paid for the drinks package. Drinks to room service also even slower, we ordered a coupleo f bottles of water on the last night about 9pm , nothing ever arrived despite the App saying it had been delivered. I reckon a good 50+ staff short across all the bars & delivery services. Sky Princess was going to dry dock for a couple of weeks after our cruise ended so I think they had kept staffing to an absolute minimum as running things down. Also the entertainment wasn't as good as on our previous trips - there were a couple of Asian assistant cruise directors who had trouble with pronounciation for the quizzes and gameshows which wasnt what you need when playing. That said Paul and Sarah, the two cruise directors in charge, did a very good job. Will be going back to Royal Caribbean next time.