Singapore Airlines
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I was dressed down at boarding gate…
I was dressed down at the boarding gate by a woman who pulled me aside as I was about to board SQ478 from Singapore to Jhb in Business class. She had told me that my inflight entertainment was faulty and when I told her that that was unacceptable and that I had paid for a business class ticket for comfort and that a plan should be made, she went mad, shouting at me in full view of the other passengers. A gentleman colleague tried to suggest something to her but she would not have it. I don’t know if that is the way you treat your customers. I shudder to think how the lower class passengers are treated. I simply asked for an apology of which none has been forthcoming for the past 8 months. Your Mr. Mustafakamal Mdsidek Does not seem in the least concerned and is not responding to my complaint. I insist on having this issue resolved.