Edzell Property Management
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DO NOT BUY A PROPERTY THAT EDZELL FACTORS!
Lets be honest, no factor we've heard of is 'great' but after owning a flat in a building that Edzell factor I can safely say that they aren't even 'poor'...they are HORRENDOUS. As an owner I feel completely let down by the company I have inherited to look after our building. In my YEARS of experience I can tell you that: The negatives... - They DO NOT negotiate good deals on services - They RARELY reply to emails (1 out of 10 if you're lucky) - They do not supervise contractors (otherwise they would know that the cleaners don't CLEAN etc etc) - They do not carry out noticeable general maintenance of the property (broken windows, missing slats, cigarette ends are NEVER cleaned/repaired - Their communication with owners is non existent (not including bills) - Their fees are much higher than other (better) factors of similar properties - They do not adhere to their own Written Statement of Services - They do not think about tackling anti social behaviour (such as fly tipping), they just eventually pay ridiculous amounts to temporarily fix the issue - The management are defensive and rude and do not take on board complaints...it is NEVER Edzells fault - This is by no way an exhaustive list (I'll run out of characters) Positives... - After years of this beyond awful service at least we know what we're getting