Superdrug Online Doctor
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Useful service but slow communication
Update: I have updated my review now my issue has been resolved. I ordered the perimenopause home blood test. Purchase, delivery and return of test was all straightforward. Results came back in about three days. I had some difficulty reading my result due to the formatting of the site. The online doctor took over a week to respond to my request for the result, and it took a while longer after my Trustpilot review for the response to come through. But it now has and my issue has been resolved. So it was OK in the end after some customer service support, but I probably wouldn’t rush back if I needed another test as I think they get a bit overwhelmed by the number of customers to serve (and indeed the website says as much when you send through a query).