Energy Ombudsman
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Help with overcharged business energy bill
Subject: A Heartfelt Thank You Dear Beverley Young, I hope this message finds you well. I wanted to take a moment to express my deepest gratitude for your invaluable assistance regarding my dispute with British Gas. Your dedication and support over the past couple of months made an incredibly challenging situation much more manageable for me. From our very first interaction, your patience and understanding shone through. I appreciate how you took the time to listen to my concerns and guided me through the process of gathering evidence to support my case. Your expertise and attention to detail were evident, and it was clear that you genuinely cared about helping me find a resolution. Thanks to your hard work, British Gas has finally recognised their oversight and dropped the massive bill that I should have never been charged. This outcome has made a tremendous difference in my life, and I cannot thank you enough for your efforts. You truly deserve a medal for your commitment to consumer advocacy and the kindness you showed me throughout this ordeal. I am grateful for your service and proud to have someone like you in the role of Energy Ombudsman. Thank you once again for everything. Warm regards, Helen