Deskera
View company profile →
Think twice before starting a free…
Think twice before starting a free trial with this company. I was interested in Deskera’s features, so I signed up for the trial and entered my credit card info. After a few hours of use, I was clear it was not a platform I wanted to use. I went through a cancellation process, but must have failed to complete it because two weeks later a credit card charge showed up. I emailed back and forth with their support 6 or 7 times to finally receive the answer that they just want to keep my money since I failed to cancel before the two weeks. Well, I don’t understand why a company that wants to provide a functional service would want to keep the money of someone who does not want to use the service, based on a technicality. But they do. So, make sure you get a cancellation email or something if you try and cancel. Otherwise, they are not going to be interested in refunding you whether you like, or use, their service. They are just excited about the $149 they get to keep.