MA
MandM Ireland
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The worst returns policy
I ordered a pair of shoes that didn’t fit so I went to get a return label. I was charged 10.99 for my return label, which will not be refunded upon the item arriving undamaged. When I went to the email to print my return label I found out I have to go to a shop which is a 25 minute drive away (I don’t drive so I can’t even get there) so that they can print the return label. I am shocked that this if how there returns policy operates.