Marriott Vacation Club
View company profile →
Won’t lift a finger to help but happy to foreclose
Buyer beware! Marriott will take your money and abandon you! During the sales pitch, they gave us vacation info on the 2500 point plan, even though they knew we only had 1500 points to oversell us on what our points could do. They will sell you on being able to use your points for all these different trips, but in the end, our 1500 points could only manage to cover a single night in Savannah, Georgia. And that is IF you can find something to book. Most resorts are booked up months or even over a year in advance. We are promised there was an exit program in case we needed it so we didn’t have to worry about that, but in 2024 after our son was hospitalized, they switched it up on us and said that the exit option was only available AFTER paying off the mortgage in full! The maintenance fees ended up being hundreds of dollars more than what we were told to expect, and for all we pay, we haven’t gotten close to what it was worth. So we wanted out but after extensive talks with their service dept, they say they won’t take it back, but they are happy to foreclose on us if we miss the payments. Is that their only solution? Is foreclosure really the only solution for taking back our points? Probably not, but its the only one that Marriott will tell us about. Don’t trust these people. Marriott is heartless.