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Disappointing experience- Unclear cancelation policy, Misleading and unfair practices
I enrolled in an online course with this provider, and when I inquired about the cancellation policy, I was given no clear answers. Instead, the representative repeatedly assured me not to worry, saying I would be fine. Unfortunately, due to personal commitments, I was unable to take the course, so I reached out to cancel. To my surprise, I received emails demanding full payment, citing that I had signed a contract. I was pressured into paying a substantial amount, which is a significant sum for me, because they threatened me with legal consequences if I didn't. I feel misled and taken advantage of, as the terms were not properly explained, and the cancellation process was neither transparent nor fair. I regret signing up for this course and would advise anyone considering it to be cautious and thoroughly understand their cancellation policy before committing.