Dawson's Department Store
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Be very aware of the cashback offer…
Be very aware of the cashback offer that they are advertising on behalf of Weber! I was told by BBQ world to take a photo of the bar code and serial number and that i should then go to Weber to reclaim my money. The bbq was a present for my kids new home. I asked them to send a photo of the bar code and serial number, which they did. i sent the details off to weber, who said that i should have cut the code from the box! Quite what difference that makes, i have no idea? The box has now been disposed of! Weber are notoriously difficult to get hold of and have now sent me two emails asking me to re divert my info to another email address, which funnily enough doesn't work! I bought this in good faith from BBQ world, having had a promotional email from them. They gave me false info about the bar code and serial number and now it appears that Weber are trying to wriggle out or reimbursing me. Any deal that looks too good to be true, probably is. I have asked BBQ world to help with a customer service number for Weber, but the one they gave me is not correct. All very disappointing Chris White, 07717 153148