FI
First Home Improvements
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Terrible customer service & experience! Make sure you understand any hidden fee's before proceeding with an application
If If I could give a 0 I would, absolutely terrible customer experience even as a returning customer. Gave me a quote, I did a finance agreement only for them to add £3000 extra to the quote forcing me to pay, we came to an agreement regarding the costs. A week later I get an email saying my contract has been cancelled without any reason or call. I called to understand reasons and explain about the impact on my credit score, only to be shut down and told there's nothing to be done. Terrible customer service and experience