Economy Energy
View company profile →
Avoid this company at all costs
Avoid this company at all costs! I moved house in June this year and switched my supplier. After doing this I looked at my final bill and I was in credit with my electricity. My gas bill however had been used by estimated meter readings and was saying i owed over £100. I had texts asking for small payments of £8 which was left on my gas bill which I paid so was confused with the estimated read of £100. I rang up and was told the billing department were behind and it will be sorted soon. 5 months on and it still has not been sorted. I have gone onto my account today my gas bill is however £0 and my electricity £77 in credit. I contacted someone on live chat and there still saying I owe the £100 even though my account says different. I don't even have any meter readings for gas on my account anymore they have been deleted. I have now got to wait AGAIN!! For an email of a finalised bill when they actually do it correctly. I reckon they have lost my actual meter readings! I will be contacting my letting agents to see if they have these for me so I have proof if they try to tell me I still owe money to them!!!