Keith

Keith

Member since Invalid Date
1
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1.0
1 out of 5 stars
Average rating

Reviews by Keith

TR

Travelocity

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1 out of 5 stars

Terrible Customer Service

My booking was not a problem but there was a question about currency conversion (I thought I had overpaid based on the rate promoted). I called to question them about it and was advised that the representative I was speaking to could not answer my questions. She advised me she would forward my issue to her support team who would contact me to follow up. A few hours later I received an email that the case had been reviewed, there had been no mistake and the matter was now closed. I sent a reply with my evidence and asked them to respond.. they did not.