Care Medical Source
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The so-called "extra" gel inserts are…
The so-called "extra" gel inserts are useless! A simple soft pinch and you feel NO gel. What good is 1/2 empty gel sacks that provide ZERO pressure relief when sat on? There was a time that Jay, the company who makes these wheelchair cushions cared about their products. Now you buy a $450 cushion that bottoms out from day one and instead of fixing that problem they sell you more products that do nothing but steal your money. I've been paralyzed since 1992 and I've NEVER had such a terrible cushion or customer service experience. I have no health insurance and I'm on a very limited budget due to my injury and therefore I cannot just but ANOTHER cushion until I save up...AGAIN. I will never buy another Jay product, ever!! I can't believe how far this company has fallen. It's sad that they know that us wheelchair users have limited options & they use that against us to overcharge for the items we need to survive, literally!! I've had to stay in bed most of the day now because my new cushion and $60 worth of extra gel packs do nothing! I'm literally sitting on the foam cushion base within a minute of taking the cushion apart to move the gel around praying that it somehow helps...it never does. I'm 44 and stuck in bed for trusting the wrong company.