OC
Oceania Cruises
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If you ask for feedback at least respond to the problems
One thing you are taught in customer service is if there are issues deal with them. Oceania failed in this regard spectacularly! We were asked for comments on day 7 of the cruise – my negative comments (with examples went over the given space by 50%. I was never approached on the cruise about them. Comments from other passengers were along the lines – they probably have so many passenger issue comments to deal with that they have not got around to mine! As I say passenger niggles were too common and them not being addressed was common place.