Elior Uk
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Earlsdon Park Village, Coventry - worst catering ever!
I have lived at Earlsdon Park Village an Extra Care Charitable Trust Retirement Village since it opened 6 years ago. ECCT serm to have many contracts with this DREADFUL company - Why? The food is unfit for consumption, the staff come and go because the working practices are unprofessional, customers are treated with total disrespect. There is no service for the disabled and vulnerable who are expected to queue to order, pay for and collect their food. We held a Resident Vote on sacking Elior - 83% in favour, but their contract was renewed. Managements of Extra Care Charitable Trust and Elior as bad as each other - both ripping off the old and vulnerable with unfulfilled promises - vote with your feet both ‘NOT FIT FOR PURPOSE’