VI
Virgin Money UK
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Appalling treatment and denial of section 75 claim for months
If I could give minus I would. My complaint ref Section 75 Virgin Money Claim 109796. You continue to ignore my emails. Basing refusal of consumer rights. The garage still refuse to install my engine after removing it without permission. This is a clear breach of contract. You refunded as a chargeback and now basically refuse consequential loses relying on a non compliant forensic engineers report from aviva the garages liability insurer. They fail to adhere to all criteria under CPR 35 rules for forensic engineers reports. You have ignored , delayed and continue to financially punish me for clear consumer rights breach. Please can someone from senior management get in touch immediately