SC
Scenic Luxury Cruises and Tours - UK
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Flights cancelled on way out to our …
Flights cancelled on way out to our jewels of the Danube and Rhine trip. The good points were generally the staff on board were good. Food very good. Main complaint is the customer service. Nothing was their fault, although we missed a full day of our cruise, plus all the orientation. We're told I was lying when I complained about some aspects! It's taken since we returned in June to get a response out of Scenic. And like others offers of vouchers off next trip only compensation. We can't afford to go with them, even if we wanted to. I would avoid unless you can guarantee all goes well with your trip. Don't expect help from Scenic if things go wrong.