KICKS CREW
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Used to be a great company I bought…
Used to be a great company I bought multiple Nike trainers over the years but the past 12 months the prices have doubled and tripled and the quality has reduced. My trainers arrived with no glue on sole and only the toe part of the trainer was holding them together. It was only noticed after a couple of days using and all they offered was $10 voucher because I removed the tags. Overall very disappointed with the customer service, the dramatic price increase and the quality of the product these days. If I could upload photos here I would. I’ve since bought elsewhere! The company responded below saying wear and tear was responsible for the trainers but if they read my feedback slower they understand the trainers were a few days old. Unless I was running in the trainers for 24 hours a day for 3 days it’s impossible to have ‘wear and tear’ and I only used them inside a gym. There’s other reviews online of other people having same glue issue on BRAND NEW TRAINERS, just use google search. I have screenshots of my trainers as well as those online who had similar issues. So as you can see from their comment below, their customer service is of no service, and the doubling and trebling of their prices for the exact same trainer is a pure money grab, this is what happened when greed takes over a good company! I wonder what nationality this company is managed under. ‘We will do our best to assist’ no this is how you do your worst, scam people! Well done.