Visions Electronics
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they have no knowledge or ethics
We walked into the store and went straight to the assistant sales manager and asked to buy a remote car starter and asked for recommendations. The assistant manager provided two options a more expensive (two way remote) and less expensive option (one way). We have a fairly old car so we selected the cheaper option. So after two months of waiting, we got our appointment to install. But after installing, we discovered that we were sold a car anti thief immobilizer instead of a remote starter. We were sold a wrong product that we don't need, and they have no shame to tell you that it is your own fault and they won't help you. They also have no ethics by selling you a warranty that didn't match the products you buy. Complaining to the GM doesn't help neither as he only worry about profit for the store and screw the customer. I was a loyal customer that already spent around $10K at the store for audios in the past year. Now I know they just don't care when they made a mistake, and you will be on your own. They pretend that they are expert but they actually have no idea what they sell. Don't go there unless you know exactly what you want and just ask them to get your a specific product. And don't get their warranty, because they will sell you a wrong one and you will not be covered, but they will say it is your fault. I also complained to their online portal, provided all the details and they don't even try to reply you, which truely demonstrates that they don't care at all.