Five Star Properties and Bliss Beach Rentals
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Renters Beware… DO NOT RENT FROM FIVE…
Renters Beware… DO NOT RENT FROM FIVE STAR OR RENT THE BOURBON BEACH HOME. Although the home looks amazing, nothing works: spa, pool heat, ice maker in pool area, tvs, and they refuse to fix and heat pool (and we would b charged for heating pool). Stayed here for 4th year in a row and chose this house bc it is all inclusive. That was important bc our grandson has Leukemia and his immune system is poor so we are unable to go out. We picked Bourbon Beach for the outdoor living and so disappointed bc nothing is working. They have refused to fix or accommodate. We requested it to be heated and they were charging $75/ day, which we agreed to for having pool heated. Pool or hot tub wasn’t working so we put in request to be fixed. Pool contractor says owner what’s refused for months to fix hot tub and will not heat pool about 86 degrees which is not warm if you know about pool. No one shared it would not be heated as well e have paid for this in the past and would not have chosen if they had changed their policy. Funny thing is they were charging us 75/day for heat which was not being heated. $27,000/week should get you a working hot tub, working tvs, working ice maker and everything else they advertise for the home. SAVE YOUR MONEY AND GO ELSEWHERE WHERE THEY CARE ABOUT THE CUSTOMER AND REPEAT BUSINESS. WE HAVE BEEN PUNK’D by Five Star Rentals and BOURBON BEACH Owner. Five star was rude and could have cared less.