Travel Trolley
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I wish there was an option to give no…
I wish there was an option to give no stars as I had the worst experience in booking a flight with Travel trolley. I heard of this company, but never used them. The feedback was very positive. I booked a flight to Thiruvananthapuram from LHR via Travel trolley. I had an email confirmation and the payment was taken. I was looking for this trip as I had the tickets for a very good price. The next day I had a call from Travel trolley customer service saying they cannot issue the ticket as the flight I booked is not bookable. Offered me tickets on Air India, which I refused due to previous bad experience. Travel trolley refunded me but the irony is that I managed to book my flight on the same flight using another company. Not sure why it was not bookable by Travel trolley. I had to pay an extra 200GBP, but it was hassle free. Never expected this from Travel trolley and not going to use them anymore.